Don't Face Your
Insurance Claim Alone
Get the clarity, strategy, and backup it takes to make your policy pay what it promised.
Insurance Isn't Built to Help You Recover
Your insurer has adjusters, automations, and internal policies all working to limit what they pay. You're expected to document everything, prove your loss, and navigate red tape—on your worst day.
Without the right support, valid claims get delayed, reduced, or quietly denied.
Personalized Assistance
Most people aren't underprepared because they've done something wrong—they just haven't been told what's really required.
Expert Insights
Claims are complex by design. If you're feeling confused, that's not a failure—it's the system working as expected.
Expert Claim Support
Clear guidance, effective letters, and answers when you need them.
Email Drafts for Hard Conversations
Knowing what to say (and how to say it) shouldn't stand between you and the recovery you're owed. We help you write clear, professional messages that present your case, defend your rights, and push back when the insurance company gets it wrong.
Supporting Evidence for Complicated Losses
Photos make or break a claim, but most people don't know what adjusters are actually looking for. Get help identifying missing shots, capturing the right angles, and tying your damage to covered causes, so nothing critical gets overlooked or dismissed.
Estimate Reviews When Things Don't Add Up
Contractor bids and insurance scopes rarely match, and when they don't, the gap can cost you. Get help comparing line items, bridging the gaps, and staying in control of repair timelines and documentation, so coverage isn't delayed or denied.
Coverage Help When Every Dollar Counts
Home insurance coverage is a web of limits, conditions, and exceptions that all affect each other. A misstep in one area can leave you short in another, or lock you out of benefits you should've had. We help you track what's being used, what still applies, and how to get the most out of your policy.
Expert Guidance for Unclear Moments
Claims don't come with instructions, but quick answers make all the difference. Whether you're unsure what to do next, how to respond, or if something's normal, you'll get clear, real-time guidance from people who've seen it all.
Real Homeowners. Real Results.
Pricing
Claim Support
$198
$99, Onboarding fee for existing claim
+ $99/year, Tugboat membership
Renews automatically. Cancel anytime.
Includes:
- Claim email help
- Photo & documentation guidance
- Coverage & payout clarity
- Expert help when things get confusing